Key TakeawaysConsumer behavior signals rising expectations for real-time, individualized health guidance, exposing misalignment with acute, encounter-based care delivery and late-stage patient engagement.Autonomous agents can operationalize predictive insights by proactively addressing medication adherence, follow-up scheduling, and triage, reducing reliance on overloaded call centers.“Smart cohorts” enable dynamic, behavior-driven segmentation so outreach reflects patient context, motivation, and barriers […]
